Gah! Scottish Power suck so much they rival my Dyson vacuum cleaner. They finally sort out my bill so that I just get one bit of paper with the gas and electric on and they've some how managed to completely screw up what rate my electric should be. Instead of that Day/Night dual rate, I'm being charged full rate for both. So I call them up and they promise to send me a new bill. Instead I get a letter from their debt collection agency chasing me for the money, FFS.
Having just phoned them I seem to have gotten a call monkey with a brain this time as it only took a second attempt to explain that I've got a dual bill with a dual rate electricity meter. Previous time the call monkey must have given the brain to some other call monkey cos it took many many attempts. Should have realised that would mean it'd not get sorted.
So. Once they sort out this fuckup, I think I'm going to transfer to someone vaguely competent. Anyone got any suggestions? Preferably someone who I can pay over the internet.